CAREERS
ETHICS AND SAFEGUARDING
In accordance with our foundational mission and principles, we are committed to the highest ethical standards and oppose all forms of abuse, discrimination, exploitation and harassment.
EQUAL OPPORTUNITY
Room at the Inn is committed to building a diverse, inclusive workforce. We endeavor to reach diverse audiences for our openings. As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.
JOIN OUR TEAM - AVAILABLE POSITIONS
Innkeeper/Shelter Monitor
AGENCY OVERVIEW
Room at the Inn is a shelter for families who are experiencing homelessness, located in Bridgeton, MO. Our purpose is to help our client families get into a home of their own and equip them with the tools needed to achieve success in long-term permanent housing. Room at the Inn operates 24 hour, 7 days per week schedule every day of the year.
We are a small organization, and all staff are expected to assist one another as required.
Shelter with a Purpose. Families with a Future.
POSITION SUMMARY
This is a part-time, non-exempt position that reports to the Client Coordinator.
This position is responsible for maintaining a safe environment for clients, staff, and volunteers. Innkeepers’ shifts cover weekend days and agency holiday days; evenings; and overnight. Innkeepers are responsible for ensuring the building is secure; providing clients with basic needs; observing and documenting client activities that are not aligned with the client guidelines in the Resident Handbook; and for calling First Responders and on-call Programs staff in case of emergency. The ideal Innkeeper is a personable team player who can multi-task within a busy environment. The Innkeeper must be organized, a self-starter, problem-solver, and able to work independently within position description and guidelines. This position requires flexibility as to work schedule and job duties assigned.
DUTIES AND RESPONSIBILITIES
• Ensure the security and safety of client families, staff, and volunteers by keeping diligent watch over shelter activities and operations through personal observation and security cameras
• Answer all phone calls and manage entry door for clients, volunteers, and staff
• Keep knowledgeable of the client expectations in the most recent Resident Handbook, and document any infractions from those guidelines per agency documentation processes and procedures
• Interact with Room clients for their individual basic needs
• Know and follow the communications policies and procedures of interactions with clients and reporting requirements for staff
• Walk the agency facility hourly, to ensure building and clients are safe and secure
• Receive donations and store for programs staff to sort and manage
• Receive delivery of meals and assist with storage of food after meal is finished
• Attend agency training related to health care, client needs, and overall topics related to housing instability as assigned by direct supervisor and Executive Director
• Maintain the cleanliness of the shared spaces in the building, which can include but is not limited to sweeping, mopping, dusting, wiping surfaces, maintaining staff restroom, assist clients with meal clean up if meals are donated/provided by the agency
• Call First Responders, primarily 911, and on-call Programs staff in case of emergency
• Other duties as assigned
MINIMUM QUALIFICATIONS
• High school education or equivalent, or shelter experience
• Professional in all interactions with clients, staff, volunteers, and the public
• Personable, on-time and reliable
• Comfortable working with people of diverse faith backgrounds
• Able to maintain a high level of discretion/confidentiality in alignment with HIPAA requirements for emergency shelter operations and client information
• Enthusiasm for the mission of Room at the Inn, and to end homelessness
• Remain awake and alert during scheduled work hours
• Must submit to agency background check
Innkeeper shifts run from 7.00am-5.00pm; 5.00pm-11.00pm; and 11.00pm-7.00am; or from 5.00pm-7.00am. This can also be adjusted based on Innkeeper and staff needs. Starting wage is Missouri state minimum wage. Increases can be based on experience and performance.
Please contact Latisha Camposano at lcamposano@roomstl.org or 314-209-9181 x 104.