AGENCY OVERVIEW

Room at the Inn is a shelter for families who are experiencing homelessness, located in Bridgeton, MO. Our purpose is to help our client families get into a home of their own and equip them with the tools needed to achieve success in long-term permanent housing. Room at the Inn operates 24 hour, 7 days per week schedule every day of the year.

We are a small organization, and all staff are expected to assist one another as required.

Shelter with a Purpose. Families with a Future.

POSITION SUMMARY

This is a part-time, non-exempt position that reports to the Client Coordinator.

This position is responsible for maintaining a safe environment for clients, staff, and volunteers.  Innkeepers’ shifts cover weekend days and agency holiday days; evenings; and overnight.  Innkeepers are responsible for ensuring the building is secure; providing clients with basic needs; observing and documenting client activities that are not aligned with the client guidelines in the Resident Handbook; and for calling First Responders and on-call Programs staff in case of emergency.  The ideal Innkeeper is a personable team player who can multi-task within a busy environment.  The Innkeeper must be organized, a self-starter, problem-solver, and able to work independently within position description and guidelines.  This position requires flexibility as to work schedule and job duties assigned.

DUTIES AND RESPONSIBILITIES

• Ensure the security and safety of client families, staff, and volunteers by keeping diligent watch over shelter activities and operations through personal observation and security cameras

• Answer all phone calls and manage entry door for clients, volunteers, and staff 

• Keep knowledgeable of the client expectations in the most recent Resident Handbook, and document any infractions from those guidelines per agency documentation processes and procedures

• Interact with Room clients for their individual basic needs

• Know and follow the communications policies and procedures of interactions with clients and reporting requirements for staff

• Walk the agency facility hourly, to ensure building and clients are safe and secure

• Receive donations and store for programs staff to sort and manage

• Receive delivery of meals and assist with storage of food after meal is finished

• Attend agency training related to health care, client needs, and overall topics related to housing instability as assigned by direct supervisor and Executive Director

• Maintain the cleanliness of the shared spaces in the building, which can include but is not limited to sweeping, mopping, dusting, wiping surfaces, maintaining staff restroom, assist clients with meal clean up if meals are donated/provided by the agency

• Call First Responders, primarily 911, and on-call Programs staff in case of emergency

• Other duties as assigned

MINIMUM QUALIFICATIONS

• High school education or equivalent, or shelter experience

• Professional in all interactions with clients, staff, volunteers, and the public

• Personable, on-time and reliable

• Comfortable working with people of diverse faith backgrounds

• Able to maintain a high level of discretion/confidentiality in alignment with HIPAA requirements for emergency shelter operations and client information

• Enthusiasm for the mission of Room at the Inn, and to end homelessness

• Remain awake and alert during scheduled work hours

• Must submit to agency background check

Innkeeper shifts run from 7.00am-5.00pm; 5.00pm-11.00pm; and 11.00pm-7.00am; or from 5.00pm-7.00am.  This can also be adjusted based on Innkeeper and staff needs. Starting wage is Missouri state minimum wage.  Increases can be based on experience and performance.

Please contact Latisha Camposano at lcamposano@roomstl.org or 314-209-9181 x 104.

AGENCY OVERVIEW

Room at the Inn is a shelter for families who are experiencing homelessness, located in Bridgeton, MO.

Our purpose is to help our client families get into a home of their own and equip them with the tools

needed to achieve success in long-term permanent housing. Room at the Inn operates 24 hours, 7 days

per week schedule every day of the year.

We are a small organization, and all staff are expected to assist one another as required.

We are committed to building a team with a variety of backgrounds, skills, and views. We believe that a

more inclusive environment leads to a stronger team, more productive work, and greater innovation.

Shelter with a Purpose. Families with a Future.

POSITION SUMMARY

This is a full-time, exempt position that reports to the Executive Director.

This position is responsible managing Development activities for Room at the Inn. The position will work

closely and have daily contact with the Executive Director related to donations, donor engagement and

stewardship, donor retention, and event planning. The Development Coordinator will manage the donor

database; report donor engagement and financial metrics; work with Advancement Committee on

strategy and event planning; and provide direct support to the Executive Director for donor meetings.

The Development Coordinator will also have their own donor contacts and engagement responsibilities.

The position will work closely with the Manager-Finance and Administration to ensure donor database

and general ledger are consistent.

This position requires flexibility as to work schedule and job duties assigned related to off-hour events.

This position and it’s successful incumbent could be included as part of Room at the Inn’s strategic

planning for succession should the role of Executive Director become vacant.

DUTIES AND RESPONSIBILITIES

• Work with the Executive Director to define, develop and execute a Development strategy that

aligns with Room at the Inn strategic plan

• Manage the donor database (Bloomerang) including receipt and input of donations; timely gift

recognition for donors; MO state tax credit applications; and bank deposits and reporting

• Engage with donors on a regular basis, in a positive and friendly manner, and manage a donor

engagement list

• Support the Executive Director with reporting, communications, and other reporting for donor

meetings and agency reporting

• Manage development activities of the Administrative Coordinator

• Work with the grant writer (external) to share information for grant applications

• Improve and increase the agency social media presence and followers

• Create marketing materials for agency campaigns, events, and other communications including

bi-annual newsletters and special events

• Ensure donation recognition is done timely and appropriately

• Lead and manage the Advancement Committee efforts to two annual fundraisers, the golf

tournament and trivia night, as well as other special events. The Development Coordinator will

be the point person for all special events.

• Work directly with MFA, external accounting agency, and Executive Director on monthly

reconciliations

• Other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor’s or master’s degree, in social work, business, or related field

• Professional in all interactions with clients, staff, volunteers, and the public

• Personable, on-time and dependable

• Comfortable working with people of diverse faith backgrounds

• Able to maintain a high level or discretion/confidentiality related to donor information

• Able to maintain a high level of discretion/confidentiality in alignment with HIPAA requirements

for emergency shelter operations and client information when creating marketing materials

• Enthusiasm for the mission of Room at the Inn, and to end homelessness

This role is subject to pre-employment screening including a criminal background check.

Standard agency work hours for administrative staff are 8.30am-4.30pm Monday through Friday. This

position can be hybrid, with standard days in the office. Timing of events may require higher in-office or

event on-site participation.

Salary range is $55,000 to $65,000 annually.

Please contact Latisha Camposano at lcamposano@roomstl.org or 314-209-9181 x 104.